Min menu

Pages

Why should Slack users on Android devices change their passwords now?

 


Some Users of the Slack app on Android phones earlier this week received emails urging them to update the app's password now by clicking on a link in the message, and some thought it was a phishing scam.

So Android Police reached out to Slack to confirm the authenticity of these messages, and company representatives told them that these messages are real and not a scam and that the links inside the message are safe to click on, and is to fix a problem in the version of the Slack application for Android.

From December 21, 2020, to January 21, 2021, the app recorded users' login data as normal text without any encryption by mistake, and hackers can easily detect it. Affected users are therefore notified via email to reset their passwords.

Slack proactively asks users to change their passwords, as the sent email contains instructions to change the password and clear the app's cache, although there is no evidence that passwords have been stolen or accounts hacked so far.

But it is not yet clear whether all affected users have been alerted, so it is best for anyone using the Slack app on an Android device to follow the company's suggestions, even if they do not receive the email in question.
First, how to change the password for the Slack application:

You can update the app's password using the link in the email if it reaches you. If the message doesn't arrive, you can follow the following steps:

Note: You can't reset the Slack password through the app, you must do this through the desktop version.

  • Go to the Slack app on a computer whether it's Windows or macOS, or open your browser and go to this link directly https://slack.com/signin.
  • Click on your profile picture in the top right corner.
  • Click on the Profile & Account option from the list that shows you, opening your account file on the right side of your screen.
  • Click on the (More) option more. Then click on the Account settings option.

  • Next to the Password option, click the expand (expand) option.

 

  • Then reset your password by email, and send you an email with a link to reset your password.
    If you know your current password, enter it, then type in the new password, then click on the Save Password option to end.

 

Then, make sure you install the latest version of the Slack app on your device, if the app is working on your phone correctly you can go to Google Play and update it, and if not you can safely download the latest version from Google Play.
Second, how to clear the app's cache:

You should also clear the cache of application data in your device to ensure that stored password data is removed incorrectly. You can do this through the following steps:

  • Go to Settings on your Android phone.
  • Click on the App Management option, then click on the App List option where you'll find a list of all the apps installed on your phone. Keep in mind that these options may be variable in your phone based on its model.
  • Find the Slack app in the list of apps that appeared to you, and then click on it.
  • Click on the Storage Usage option, where you'll see how much space the Slack app uses.
  • Click on (Clear Cache Scan) to remove cached data.
  • Click on the Clear Storage option to delete all app data from your phone, but this step will reset the app settings, as it will return as if you've reinstalled it right away.


Note: Scanning the app's cache causes you to sign out of the Slack app, so you can sign in again afterward.

reaction: